booking terms for airboat rides
Fares And Prices
All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received and voucher(s) are issued. Prices that are quoted include all taxes and fees unless we advise otherwise. Child rates are valid from 6 to 16 years of age. Senior rates apply from 65 years.
Your Voucher And Departure Point
Please present your voucher 15-20 minutes before departure to the staff at departure point of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation. We can not be held responsible for clients showing up late for their tours. Your voucher indicates a mobile number to call for help on the day of your tour.
Availability
The travel products and services sold through this site are subject to availability and can be withdrawn without notice. Your tour is only confirmed when full payment is received.
Important
We request that you carefully check the dates on your voucher and contact us immediately if these are not correct.
Participation is subject to signature of an indemnity form by every guest prior to departure.
Gift Cards
Gift cards are valid 12 months from the date of purchase. To book, Gift Card recipient(s) must call and book their ride(s) in advance.
Gift cards are non-refundable.
Cancellation Policy
Cancellations at least 48h before departure will be refunded, less R100 handling fee.
No refunds for no-shows or cancellations later than 48h prior to departure.
No refunds for persons refused participation by the pilot for reasons involving personal conduct.
Airboat Afrika reserves the right to cancel tours, vary itineraries, and amend fares and days of operation. If we are obliged to cancel any trip due to poor weather, mechanical failure, or unsafe conditions, your tour will be rescheduled for another time.
Charters
Private charters are always subject to a detailed travel plan and costing submitted prior to confirmation.
We’ll ask you four questions – the where, the when, the who, the what – and start from there. A detailed travel itinerary will be drawn up, together with a costing and all relevant terms & conditions that apply.
Charters are subject to separate cancellation conditions. As these depend on factors including destination, distance, duration and type of charter, they may vary according to circumstances. The full set of relevant conditions will be communicated as part of a detailed costing submitted prior to confirmation.
